There is still no official acknowledgment of these issues from WhatsApp. If the update is available for you, you can install it and let us know if it resolved the issues. It’s worth pointing out that a new update is reportedly available ( 1, 2). And each time I do that, Whatsapp believes it is a new linked device. I use it on Firefox, but while it loads fast the first time, I’m forced to take a picture of the QR code every time I re-start the browser because it will refuse to load for a second time. The initial loading of messages is fast in Firefox according to reports, but there are login issues from time to time.
However, some suggest that WhatsApp Web is showing fewer problems on the Firefox browser. Made the mistake of pressing the button to update to this version and now I can’t revert – there’s nowhere anywhere that will let me go back to the old version. I preferred the old one because it was faster and felt more secure as it was linked to my phone. Made the huge mistake of updating to this new feature where I can “now send and receive messages without keeping your phone online”. Also, users who have updated the service are unable to downgrade to a previous version. The version of WhatsApp Web affected by the problems is 2.2.4 according to reports. The affected version, working better on Firefox Sourceįor other users, the service is even constantly losing connection, preventing it from working.
In this case, they receive a ‘Use WhatsApp on your phone to see older messages’ error. If WhatsApp Web completes the loading screen, some cannot see the old messages. My internet is not good, but it isn’t terrible, the old web version worked just fine, but this version is lazy and awful. It just stopped on 1% on the downloading messages screen, and has been there for almost 2 hours. My phone died and I was literally forced to use this version, and man… it sucks. On some occasions, users have to wait hours for messages to load, according to reports. Some WhatsApp Web users are unable to use the service as it gets stuck on the message loading screen. WhatsApp Web not working or loading slowly after update Problems range from slow loading to getting stuck while loading messages ( 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13). However, some WhatsApp Web users are facing issues since the most recent update. One of the new features was the option to use WhatsApp through a web browser on a PC or laptop.
In 2014, Facebook (now Meta) bought the service.įor some years now, Facebook/Meta has been increasing the list of tools and features on WhatsApp. WhatsApp is the most widely used instant messaging service in the world.
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